RETURNS & EXCHANGE

Oh, we are sorry if you are not satisfied with our products. We always aim to deliver the best we can because we want you to be happy with our products.

If  you want to return or exchange them it’s  totally okay! Your products may be returned or exchanged so long as :

  • The order is returned or exchanged within 7 days of receipt
  • The order was not purchased on final sale
  • The returned product should be in a great condition and  if you are looking to make an exchange for an item of equal or lesser value, please note which product(s) you would like to receive.

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HOW TO
RETURN
MY ORDER?

Please fill out the Returns & Exchange form below: 

If you don’t get an automatic reply or email from us, it means your returns and exchange form is not sent to us. Please send your form to our email help@halobale.com with the format above.

Once a qualified refund is received we will process your return or exchange item(s) 7 – 14 working days.

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