FAQ

Do you have another channel where I can shop?

Yes, you can shop at Shopee and Moselo

 

How do I confirm my payment?

Scroll down to the end of our home page and click the Payment Confirmation, and as soon as possible we will check the payment for you!

 

I can't confirm my payment through Payment Confirmation page?

We are sorry for the inconvenience, kindly send us a messages to orderhalobale@gmail.com (Subject: Payment Confirmation) and don't forget to fill up this form at body email:

Order ID:

Your Name:

Transfer To:

Transfer Date:

Total Transfer:

 

Can I edit my order or shipping address?

Oops, once you have checked out, your orders can't be changed. If you want to change your item, you can place another order.

 

When will my package be shipped?

Your package will be shipped in 1 - 2 days after invoice has been paid and confirmed. Shipping occurs every weekdays (except holiday) at evening then airway bill will be issued the day after.

 

Do you offer return & exchange?

Kindly check Return & Exchange page for more information.